Next, click on Account on the right side of the screen. Launch the iTunes Store app and scroll to the bottom of the screen. Tap on View Apple ID. You will be prompted to enter your Apple ID and password. When you change your Apple ID or password, it may present an error on another device where this information is cached, such as Apple TV. After your password is reset, you will need to login with the new password on other devices. Simply enter the new password. On an Apple TV, you may need to sign out and sign in again.
Sign in again with the correct information. If your Apple ID and password are not the problem, verify your payment information. The accounts screen will appear after successful authentication. Verify that the payment information is correct. When you get a new credit card, it may often have the same number, but a new expiration date and security code. Update this information and click Done. First, launch the iTunes Store.
Next, scroll down to the bottom of the screen and tap View Apple ID. Enter your password when prompted. The Accounts Settings screen will appear. Tap on Payment Information and verify that the information is correct. Make any necessary updates and tap Done. Finally, tap Done on the Account Settings screen to exit. There are many issues that cause iTunes Store connectivity problems.
Hopefully, this article has enabled you to solve these issues and you are now able to access the iTunes Store. Apple should provide more precise error messages and automated trouble shooting. We can only hope that future versions of iTunes software will make it easier for anyone to connect to the iTunes Store. I can go to app store but cannot connect to itune store they can let it login my any account like facebook and apple id,could you help me please. Check out the comment thread, and there is some information about resetting network settings on your iPhone to restore iTune Store connectivity.
It seems to be a problem introduced with iOS Your carrier or Internet Service Provider may also be experiencing problems. Try again later. Mine is like yours. When I have iTunes running, I login and it keeps saying it cannot connect to the iTunes Store, but at the same time I can click on store and it loads. It makes NO sense!! I stopped using it altogether. I subscribe to Google Play Music.
I also found Apple Music to be hopelessly buggy with inferior audio quality compared to competing services — Spotify and Google Play Music. If you are subscribing to Apple Music, the albums you bought on iTunes are probably already available. If you are just using the match feature, they may already have it in the cloud. Messages on computer says cannot connect.
On iPad says servers have stopped responding. Apple and my Isp both tried to fix. Nether have heard of this. No one can fix. Amy help? Apple had a problem in their data center, which caused an outage with some services. The iTunes Store was offline for a few hours. It is working again. This article has a link to their system status page.
You can go to their system status page to see if any of their services are experiencing problems. If you still cannot connect to the iTunes Store, it may be a problem with your Internet service provider or perhaps a configuration issue.
This article presents some possible solutions. My phone is not connecting to the iTunes Store. Help me. How can I connect? Thanks for pointing this out. I edited the comment to fix the spelling and grammar problems.
Apple TV gen3, unable to connect to itunes store. Mirroring and listening music from a laptop works. What to do next? Your local area network is fine, because AirPlay works.
Your WAN might be the problem. Do other Apple TV channels work? Maybe you are entering the wrong email address or password. Follow these instructions to reset your Apple ID password.
Then use this new password to login to Apple TV. My Iphone 5c was some problems like , the time will always go wrong , the internet always goes slow better in my ipad and now cannot connect to Apple store please help. There are a few possible problems. The first is that there is an issue with your Internet connection. Since you say it is better on your iPad, your Internet connection might be OK.
Another possibility is that there is a problem with the WiFi module. If this is the case, you need to have it replaced. Normally, a faulty WiFi module will eventually fail, and the WiFi setting will appear grayed out. There could also be an app running in the background, which is consuming network bandwidth. Try closing all of your other apps. Make sure no apps are updating. You may also want to turn off auto updates for apps and background content refresh.
Check out this article for more information. Try opening the iTunes Store app on your iPhone. Scroll to the bottom of the screen and tap View Apple ID. Follow the instructions on page 3 of this article.
It may be that your password is incorrect or something is wrong with your account information. Cannot connect to iTunes on my iPhone nor my iPad. I can open my App Store without problems. I have followed every instruction and advises I have found on this, including checking connection, restoring the phone and the pad, verifying my I account etc. Please help. Have you tried opening the iTunes U app directly?
It may be an issue with passing authentication information between the two apps. I can open the iTunes U directly. The problem may be with parental controls in iTunes.
Next, click on iTunes on the top menu and select Preferences from the menu. Click on the Parental tab on the Preferences screen. You should see iTunes U grayed out, but no other options selected. Click OK when you are done. You may have to experiment with these settings and try restarting iTunes and your device.
I read this on another site, but it was explained quite poorly. I intend on updating this article with a clear explanation of how to fix it. But the crux of this issue is with the parental controls in iTunes. Whatever your current settings are, changing them will likely fix the problem. This is a bug. I noticed it was like this on iTunes on my Mac. I am running an older version of iTunes Perhaps they fixed it in an update. Please let me know what is checked and unchecked on parental controls.
It will help me update this article, which will help others who are facing the same issue. I am having the same issue with my iTunes, and also my brother is having the same problem. May be it is a regional issue. I am from Pakistan. I have tried everything suggested by you in this article but in vain. Still cannot connect to iTunes Store. I think parental controls Restrictions may be the problem. I need to add this to the article. Make sure these are set properly. What happens is that if iTunes U is selected, the iTunes Store is often deselected by default, which blocks access to the iTunes Store.
Any suggestion please? Unfortunately, everything I know about how to fix this issue is presented in this article. Try everything listed in this article, and hopefully it will work. I cannot connect to my itunes store, when i open my itunes store it gives the error Connot connect to itunes store. Tried everything you said in the post and nothing works. What can I do?? As a last resort, you can restore it to factory settings. You will need to enter some account information again and download updates.
This will basically restore your Apple TV 3 back to original, factory settings. It seems like your network connection is OK. This should clear out any bad configuration data that may be cached in the iTunes Store app.
I recommend connecting your iPhone to a computer with iTunes. I am using I phone 6s. Need some guide line my cell number It could be an issue with your Apple ID.
Make sure that your user name and password are correct. Try this:. Make sure to get the correct Apple ID and password and sign in again. What error message are you getting? If so, follow the steps in this article.
You can also try doing a reset. That said, the current issue today and yesterday with the iTunes Store is a problem in the data center.
I cannot access to Itunes just because the versions do not match,i can no longer update the version of my itunes,and my phone is IOS 9.
I have the ssme problem. I am operating my id and passward on laptop correctly. But it is not working on my iohone 4s. Please give suggestion how can i recovrr my data from the cell. Your iPhone 4S will restart and it might work. It could also be a network issue. Can you connect to websites or anything on the Internet using this device?
It could be that the email address or password associated with the Apple ID are incorrect. Keep trying! There seems to be a problem with the iTunes Store right now. Why would they do maintenance during peak usage? Hi My iphone was restored with iCloud account. Try logging out of your iTunes Store account and then logging back in.
Next, tap on your Apple ID at the top. Tap Sign Out when prompted. Finally, sign in again with that Apple ID. It should either work or inform you about the problem. Hi, I am experience problems with my iStore and appStore. It says the terms have service have updated when trying to download apps but then when trying to open the iStore to accept it crashes and says there is an issue. When I try to go through the iStore itself it says it cannot connect.
My problem is on my iPhone. I am fully connected to the Internet, my date and time are fine, and my other Apple ID requests work with other places.
My issues is the App Store. I had changed my primary email a couple of hours ago. It worked when I relogged into Apple and the App Store. I updated my itunes and iphone 6. Now the itunes cant detect my device and I have tried restarting both laptop and phones. Are you referring to the WiFi sync? If so, you sometimes need to plug your iPhone into your computer using the USB cable to get the sync working again, after certain iOS upgrades.
I just updated to iOS I cannot download any apps with this problem. Can you help? Hey, i did a soft reset by pressing the home and sleep key as you told and it worked like a charm!! The reset fixes a lot of problems. Whenever I have a problem with any iOS device, I reset it. I never reboot my Mac.
I updated to IOS I contacted Apple and worked with two different support people for hours on two different occasions. She said she had same model ipad and was having same issue!
I tried everything they have suggested… over and over again. Any suggestions? I used to upgrade the day they were released. Now I wait a few months. They may have suggested this, but I would try resetting the device.
Your device will start back up after a few minutes. Another thing to try — sign out and back in to the iTunes Store. You can sign back in from there, or when your device needs your Apple ID.
Since your WiFi network seems to be an issue, you could try forgetting the WiFi network and then signing in again. Tap on the forget network button and then sign in again with the WiFi password. I would also try restarting your WiFi router. As usual, Apple will be silent about this and then release a patch sometime, unless they can fix it on the server side. Thank you for your reply and suggestions!
I have tried all those things you suggested multiple times. Nothing works! Using a different wifi source, I was able to access the Apple site and verify my Apple id. There are a few things that keep me with Apple products — high quality hardware, excellent multimedia creation capabilities peerless on mobile devices , and unfortunately ecosystem lock-in hundreds of dollars of iTunes movies, TV shows and apps.
That said, their services are abysmal. Unfortunately, there are no third-party alternatives. Your devices are hobbled without the Apple ID authentication working. They really need to step it up. Google and Amazon are flawless when it comes to server-side technology and data center operations. An iPhone is enough iOS for me. Unfortunately, Apple has really gotten into the business of hobbling older devices. My old iPhone 4, which I still keep around, is actually still quite usable because they cut it off from iOS updates.
Now they are tricking users into updating older devices, but the updates render them useless. The Apple I loved headed by Steve Jobs had people buying devices because they were great.
Now they seem to be tricking people into upgrading devices, instead of having them do it out of brand loyalty and respect. Could you please help? Thank you!
Finally I was so fed up and I reset all the settings, after which I was able to login. And my lovely iPhone tells me to connect with iTunes. How can I fix this problem? Please help me. The good news is that Apple will fix these problems. I really wish Apple would allow it, even if it meant starting with a clean slate. My hunch is they do it so they can brag about how many people upgraded to the new version of iOS.
I guess there are some edge cases. If someone upgraded to iOS 10, purchased an app that required iOS 10 and then downgraded, they could no longer use the app. They could issue a refund. Apple likes to keep things simple, however. Hang in there. It will get better. I used to upgrade to the new version of iOS the day it launched. Now I wait weeks or even months.
I get it, millennials love iPhones tattoos and stretched earlobes and Apple caters to them. Other operating systems… Well, you have to wonder how they come up with their cockamamie features.
AirDrop is so much better, but their competitor used it as a selling point. Their competitor also tried to compete on battery life, to disastrous results. Now there are reports another model in their smartphone lineup is having the same problem. I am unable to open or download updates to my apps. My iTunes account email address is associated with an old email address.
I see your dilemma. I say yes every time but nothing happens after that. Yet in diagnostics it recognizes that I have an account, serial, phone, etc. I have uninstalled and reinstalled iTunes. Yet I can go anywhere else I want on the internet, including Apple sites.
Host file: check. Services: check. And so on. There should be no reason for this. It worked about a year ago then stopped working and I have given up on Apple except using the phone for texts and emails. Verizon will back up most everything but not messages. I want to scream. Or go to Android. I have spent literally all day on this. Just a thought — can you verify that the USB port and cable are working properly?
I was ripping my hair out trying to update a different device not Apple and it ended up being the USB port. One last suggestion — try doing a reset. When iOS comes back up, try plugging it into your computer. So my iPhone 6 says I have a pending update to iOS Help please its driving me nuts. Step 3. Step 4. Check that the apple. Step 5. Here are all fixes for iTunes store temporarily unavailable issue. Besides, if you have such the iTunes store is currently unavailable problem, you can also try them one by one to fix it.
If you have another practical method, please share it with us helping more people, in the comments below.
Product-related questions? Joy Taylor Last Updated: Sep. Store availability and features might vary by country or region. Learn more about what's available in your country or region. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.
Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. Try these steps if you can't connect to any of these apps or services:. Apple TV app Apple News app. Make sure that your device is connected to the Internet Use any Internet browser to connect to any website.
Check the date and time Make sure that the date and time on your device are set correctly for your time zone. If you see a different connection alert message Use the steps above if you see one of these error messages: "Cannot connect to the iTunes Store. An unknown error has occurred.
The iTunes Store is temporarily unavailable.
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